Frequently asked questions

Check availability and book directly on our website, or call us on +91 97428 41198 and we will hold an apartment for you. Booking direct means the best rate and no third-party commission.

A booking is confirmed once we have accepted it and any advance we have asked for has been received. We will always tell you the exact amount in writing before you pay anything.

The terms confirmed to you in writing at the time of booking are the ones that apply. In general, cancelling well in advance costs nothing, cancelling close to arrival may cost up to one night, and a no-show is charged for the first night. Full detail is on our Cancellation Policy and Refund Policy pages.

Yes. Many of our guests stay for weeks or months — for work, treatment or relocation. Tell us your dates and we will quote a long-stay rate.

Standard times are advised at the time of booking. Early check-in and late check-out can be requested and are given wherever the apartment is free — just ask in advance.

Indian law requires valid government-issued photo ID for every adult guest. Foreign nationals must present a passport and a valid visa. We cannot complete check-in without it.

Yes. Every apartment comes with a premium fully equipped modular kitchen, air conditioning, premium bedding, high-speed WiFi, a washing machine, hot water, daily housekeeping and 24/7 power backup.

Yes, daily housekeeping is included, at a time that suits you. Fresh towels and bed linen are provided and replenished through your stay.

Absolutely — that is rather the point. Each apartment has a premium modular kitchen with a hob, chimney, microwave, refrigerator and all the utensils and crockery you need.

Yes. Tell us in advance if you are arriving by car and we will keep a space for you.

Only where we have agreed in writing beforehand. Please ask before you book rather than on arrival.

Smoking is not permitted inside the apartments.

On Old Airport Road in Bengaluru, a 5-minute walk from Manipal Hospital — #03, 3rd Cross, Rusthumbag Layout, Bengaluru 560017. Walking distance from the hospital and well connected to Indiranagar, Domlur, Koramangala and the Outer Ring Road.

Yes, and it is one of our standard services. Kempegowda International Airport is roughly 34 km away — send us your flight number and we will track it, so a delay becomes our problem rather than yours.

Yes. We have run travel companies since 1998. Cabs and car rentals, local sightseeing, package tours, air ticketing, visa assistance and full itineraries are all handled in-house through Wings n Wheels and Anugraha Tours & Travels.

Yes — from a sedan for one person to tempo travellers and coaches seating up to fifty, for group tours, pilgrimages and corporate visits.

Very much so. A real kitchen for special diets, in-room laundry, daily housekeeping and a separate living area make a long hospital stay far more bearable than a hotel room. Attendants can come back for a shower and a proper meal between visits.

We can point you to established Ayurveda and naturopathy centres in and around Bengaluru and arrange the transport to reach them. We are not a medical provider and do not advise on treatment — always confirm details directly with the centre.

Usually within a few hours. If it is urgent, call +91 97428 41198 — someone answers around the clock.

Yes. Controlled building entry, CCTV covering the common areas, fire safety equipment and 24/7 guest support.

Just ask. A baby cot, an extra mattress, a late arrival, a particular dietary need — if we can arrange it, we will. Email sailuxsunriseliving@gmail.com or call +91 97428 41198.